Privacy Policy – Alpha & Omega Cleaning Products NV

Last updated: 17/06/2026

At Alpha & Omega Cleaning Products NV, we highly value the protection of your personal data. In this Privacy Policy, we explain what data we collect, why we process it, and how we protect your privacy in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

Alpha & Omega Cleaning Products NV
E-mail: info@alphaomegashop.com

If you have any questions regarding this Privacy Policy or the processing of your personal data, you may contact us at the above e-mail address.

2. What Personal Data Do We Collect?

We may process the following personal data:

• First and last name

• Company name

• Address details

• Telephone number

• E-mail address

• VAT number

• Order and invoicing information

• IP address and website usage data (through cookies)

3. Why Do We Process Your Data?

We process personal data for the following purposes:

• Processing and delivering orders;

• Preparing quotations;

• Customer service and communication;

• Invoicing and administration;

• Improving our website and services;

• Complying with legal obligations.

4. Legal Basis for Processing

We process personal data based on:

• The performance of a contract;

• Legal obligations;

• Your consent;

• Our legitimate interest in improving our services.

5. How Long Do We Retain Your Data?

Your personal data will not be retained longer than necessary for the purposes for which it was collected or as required by law.

6. Sharing Personal Data

We never sell your personal data to third parties. Data may only be shared with service providers who support our business operations, such as carriers, IT service providers, or accounting partners, and only to the extent necessary.

7. Your Rights

You have the right to:

• Request access to your personal data;

• Correct inaccurate data;

• Request deletion of your data;

• Restrict processing;

• Object to processing;

• Request data portability.

You can exercise these rights by contacting us at info@alphaomegashop.com.

8. Cookies

Our website may use cookies to improve user experience and collect statistics. More information can be found in our Cookie Policy.

9. Security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

10. Changes

Alpha & Omega Cleaning Products NV reserves the right to modify this Privacy Policy at any time. The most recent version is always available on our website.

If you believe that your personal data is being processed unlawfully, you have the right to lodge a complaint with the competent data protection authority.